the small print
TERMS
The rules that keep every party safe and fun. Please read them before you book.
Last updated 24 October 2026
Quotes and bookings
- Our website builds a quote request, not an order. Totals on the site are estimates only. Nothing is booked until we confirm the details with you.
- A non-refundable deposit secures your booking.
- Full payment is due the day before the event.
- Rescheduling is subject to availability.
- Payment confirms acceptance of these terms.
Prices and delivery
- Prices exclude delivery. Delivery fees are quoted by location and delivery times are pre-arranged.
- All equipment is delivered and collected by us. We do not offer customer collections.
- Packages exclude labour. Optional operators are available at R400 for 3 hours.
- Larger events are quoted via WhatsApp or email.
- Opened extra syrup and consumables are charged in full.
- Gelato sugar cones are R4 extra each, and extra coffee station cups are R45 each.
- Brownie and gelato is not available for corporate events.
All prices shown are our standard rates for private events. They don't apply to corporate events. Corporate rates are quoted on request.
At your event
- Adult supervision is required. Children must be supervised at all times and follow the safety rules.
- Please provide a safe, reliable power supply and a sturdy table. We are not liable for power failures or load shedding.
- Equipment may not be moved or tampered with once it is set up.
- Outdoor equipment must be protected from bad weather.
Damage and liability
- You are responsible for any damaged, lost or stolen equipment while it is with you.
- You are liable for damage or excessive cleaning.
- We are not liable for misuse, injury, loss or circumstances beyond our control.
Photos of your setup
We love showing off our setups, so photos of your setup may be used for marketing. Just tell us if you would rather we did not, and we will keep them private.
Questions
WhatsApp us on 061 934 3441 or email info@partystarters.co.za. How we look after your details is explained in our privacy notice.
